- Operations & Finance
- Palo Alto, CA
- Remote friendly
2022-01-13 07:40:08 UTC
Our mission at Slash is to help millions of professional resellers — solo entrepreneurs who buy and sell exclusive items for a living — make more money and take back their time.
Still in beta, thousands of sellers use our capital and virtual cards to buy millions of dollars worth of profitable inventory every month. We onboarded our first customer in May of last year, and have grown 100% every single month since.
It's a very unique time to join us. We proved a huge demand for what we're building (potential users badger us for access every day, and actual users are regularly offered hundreds of dollars for their access codes), and it’s early enough that you’ll have a huge impact and get a big part of the upside.
Slash is backed by top investors like NEA, Stanford University, and the founders of Tinder and Plaid.
What you'll do
Manage a team of customer support specialists and operationalize our support and sales processes
Identify operational solutions to address product or UX bottlenecks
Work on internal documentation of company processes and external resources
Independently manage and set clear deadlines for multiple, simultaneous projects
Become an expert in fintech and work on projects relating to compliance
Set a high bar for execution, both in terms of quality and speed
Who You Are
Demonstrated ability to manage multiple projects simultaneously in an organized manner
Deep curiosity of the process of abstracting away operational complexity to deliver a streamlined customer UX
Desire to collaborate across the team to ensure a clear alignment of internal operations with product deadlines
Willingness to take on mission critical projects and actively communicate challenges and outcomes as they arise
Ability to clearly document processes so they can be optimized over time
Comfortable coordinating with multiple parties and building relationships both internally and externally
Strong written communication skills
Nice to Have
An itch to start a company in the future. We will invest in you!